Fire Safety Sales Specialist
Fire Safety Sales Specialists play a crucial role in safeguarding lives and property by promoting essential fire protection services.
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Position Details
Fire Safety Sales Specialists are the driving force behind securing new business and building long-term partnerships, ensuring that clients comply with safety regulations and maintain properly functioning fire systems. Their ability to assess client needs, conduct site surveys, and offer tailored solutions helps prevent fire-related risks, minimizing liabilities for businesses and property owners.
These sales professionals not only generate revenue but also enhance customer satisfaction by offering expert advice, system upgrades, and responsive support. By working closely with internal teams and customers, they ensure seamless project execution, from initial consultation to post-service follow-ups. Their proactive approach to resolving customer issues and providing exceptional service builds trust and fosters customer loyalty, helping us work towards our goal of ‘customers for life’. Additionally, their participation in industry events, trade shows, and networking opportunities strengthens the company’s reputation and expands market reach.
If you are looking for a meaningful career that is actively involved in keeping our community safe, this could be your dream role.
COMPENSATION:
Total Minimum Expected First-Year Earnings: $90,000 (Base + Commission)
Exclusive of other company benefits, perks and bonuses which make up the total compensation package. Note: commission is uncapped.
Incentives
- Job stability! Our company is continuing to grow year over year, and we have exciting expansion plans for the future!
- Extended health and dental benefits
- Monthly profit-sharing bonus program
- Charitable donation matching
- Fun-loving team environment with various company events (virtual gaming, spirit weeks, community involvement/volunteer activities, etc.)
- Learning and development opportunities to grow within the business.
- You have a voice. We empower you to bring forward suggestions for improvement.
- Central location located right next to the river, with a lovely walking path available on lunch breaks. Minutes' drive away from Queensborough shopping center.
- We have a strong brand reputation, and people are proud to work for a place that is a staple in our communities.
Job Description
CORE AREAS OF RESPONSIBILITIES:
- Prospecting & Cold Calling: Actively reach out to both existing and potential customers to generate new business opportunities and expand the client base.
- Building Partnerships: Establish and nurture relationships with property managers and management companies to consistently generate high-quality leads.
- Presenting Services: Deliver engaging presentations to customers, clearly communicating the benefits of our fire inspection services.
- Conducting Site Surveys: Perform thorough site assessments to inventory fire system devices and identify service needs.
- Preparing & Delivering Quotes: Accurately prepare quotes for customers and ensure timely follow-up for approval and signature.
- Managing System Upgrades: Provide quotes for system upgrades and coordinate meetings between the customer and the Installations Manager for project alignment.
- Database Management: Maintain up-to-date records of daily sales activity in the CMS database to ensure accurate tracking and reporting.
- Event Participation: Represent the company at trade shows, golf tournaments, and other industry events as required to build brand visibility and strengthen partnerships. Engage in lunch & learn sessions and participate in customer site visits to deepen industry knowledge and improve service delivery.
- Resolving Customer Issues: Collaborate with the service department to address customer complaints or issues, ensuring a high level of service and satisfaction.
- Internal Collaboration: Work closely with key internal teams, including security, service, sales and marketing, and the fire installations team, to streamline processes and ensure smooth operations.
*Please note: this is not an exhaustive list and other responsibilities may be required.
Requirements
OUR IDEAL CANDIDATE:
We are seeking an experienced, motivated sales representative to sell fire protection inspections, fire system monitoring and system upgrades and is proud to be an expert resource in this field. Working with property managers, business owners, and strata members, the safety specialist will manage an established customer base and develop new business through, networking at industry events, site visits, cold calling, one on one meetings, emails and follow ups. We’re looking for a professional who can quickly absorb and retain product knowledge. With over 2000 customers the ability to work well in a fast-paced environment is a must.
Proven Sales Experience (minimum 5 years preferred): Preferably in a service-based industry, with bonus points for experience in the fire protection industry.
Relationship-Driven: Passionate about building long-term relationships and aligned with our vision of creating "customers for life." You enjoy networking and are eager to make meaningful connections
Self-Motivated Achiever: You’re driven to be at the top of the sales leaderboard, actively seeking opportunities rather than waiting for leads to come to you.
Skilled Communicator: You listen attentively to understand customer needs and can clearly articulate our services, educating clients on solutions when necessary. You also communicate effectively with internal stakeholders, fostering open, two-way communication.
Collaborative Relationship Builder: You proactively engage with internal teams, including regular check-ins with staff and technicians to ensure alignment and support.
Reliable Follow-Through: Ensure seamless service delivery by following up with both customers and internal teams, especially during first-time service. Receptive to feedback and ready to adapt.
Solutions-Oriented: Take ownership of resolving challenges, with the foresight to anticipate and address potential issues before they arise.
Detail-Oriented: Meticulous with paperwork, ensuring accuracy in every detail. You go beyond surface-level understanding to make well-informed decisions. Committed to completing paperwork promptly and efficiently.
Tech-Savvy: Comfortable using computers daily, with solid proficiency in Microsoft Office and Sales Management platforms.
Enjoys Golf: Ability to golf or willing to have fun with others while golfing poorly.
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Protecting people
is in our DNA.
Our shared values are the building blocks of our organization and our unique culture. They are deeply embedded in the management processes, behaviors, and beliefs that make us who we are.
